Raising Canine

Dealing With Difficult Clients

Course Information:

You’ve probably met the central personalities of this drama: The chatty Cathy who won’t let you get a word in edgewise, the entitled potential client who doesn’t understand why you’re not willing to rework your entire business to suit his needs, the client who refuses to be made happy, the dog owner who turns molehills into mountains (think a panicked vet visit for a small scratch). Join Veronica Boutelle of dog*tec to explore strategies for dealing with difficult clients, and when and how to cut them loose.

Pre-requisites OR Target Level of Knowledge: n/a
Instructor: Veronica Boutelle, M.A.
Continuing Education Units (CEUs):
e-mail about CEUs for other organizations
Course Length: 1.5 hrs
Original Air Date: 2012

Course Cost: $30.00

Contact Information: sue@raisingcanine.com

Frequently Asked Questions



Refund Policy: The course fee will be refunded, in its entirety, so long as the enrollee requests a refund in writing no later than the 14th day after the course is purchased. Alternatively, the enrollee may request an exchange or credit toward a different course, instead of a refund.